Dad’s Farm Ltd Privacy Policy
Our contact details
Name: Dad’s Farm Ltd
Address: PO Box 95, Synod Inn, Llandysul SA44 9AY
www.dadsfarmbiochar.com
Phone Number: 01545 561466
E-mail: info@dadsfarmbiochar.com
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details).
- Customer email address and phone number.
- Website user stats.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To enable us to process a product order to deliver to you.
[If applicable] We also receive personal information indirectly, from the following sources in the following scenarios:
- N/A
We use the information that you have given us in order to process an order placed for one of our products.
We may share this information with [enter organisations or individuals].
- N/A
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: [delete as appropriate]
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@dadsfarmbiochar.com.
(b) We have a contractual obligation.
How we store your personal information
Your information is securely stored.
We will keep email order confirmations and/or email correspondence for 6 years. We will then dispose your information by electronic deletion.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@dadsfarmbiochar.com or phone: 01545 561466 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Dad’s Farm Ltd, PO Box 95, Synod Inn, Llandysul SA44 9AY or by email: info@dadsfarmbiochar.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
